FREQUENTLY ASKED QUESTIONS
[ezcol_1third]Get a Library Card
Search for Materials
Find My Pin
Place Holds[/ezcol_1third] [ezcol_1third]Checkout Materials
Fines & Renew Items
Reserve Meeting Room[/ezcol_1third] [ezcol_1third_end]Use Computers / WiFi
Download eBooks / Audio Books
How Do I View PDF’s[/ezcol_1third_end]
Get a Library Card
Any resident living in Danvers Township (kindergarten or older) may obtain a library card. There is no charge for the initial card. If the card is lost, patron will be charged $5.00 for a replacement card. The card is valid for 3 years and may be renewed upon expiration, as long as patron remains a Danvers Township resident. Two forms of identification are required, one must show your current mailing address.
A patron must live within Danvers Township to obtain our library card. However, patrons with a valid library card from other public libraries in Central Illinois may check out materials from our library. Likewise, our Library cardholders have borrowing privileges and access to other libraries’ collections.
If an item is not in the Danvers Township Public Library, staff and/or patrons may search the RSAcat online library catalog to find which libraries have it and then have the item conveniently delivered to the Danvers Township Library or a library of your choice. Staff may also be able to help you locate Items that are not in the RSA Cat online library catalog through our InterLibrary Loan Service.
Search for Materials Using our Card Catalog – RSAcat
Patrons may use the computers in the library or their own computers at home to search the RSAcat online library catalog for material in our collection or in the collections of other libraries. The RSAcat library catalog is a powerful tool that will help you locate all types of information quickly and easily.
- Search your library or any other RSA library.
- Look for like items using tags on the item details page of most items.
- By accessing the RSAcat , patrons can also look at their own Accounts to see what items they have checked out or view their fines.
- They can also renew items or reserve (place “Holds” on) items that are currently checked out.
Place or Change a Hold
When you want an item that is not available, you can place a hold on it. When the item is available for pickup, the library will notify you by an email (if your email address is on your account) or by a phone call.
To place holds: After searching in RSAcat for the item you want, click on Place Hold next to the item
You will be prompted to log on if you have not previously done so. The Submit Hold window appears.
If available, select a library where you would like to pick up the item.
(Optional) Type an Expiration Date if you want to tell the library that you will not need the item after this date.
(Optional) Type a Suspension Start Date and a Suspension End Date if you want to put the hold “on hold.” For example, you are going on vacation. If you enter suspension dates, your name is temporarily removed from the hold queue. At the end of the suspension, your original place in the hold queue is restored.
Click Submit Hold to place the hold.
To change holds:
In the My Account window, click the Review My Account link.
Click the Holds tab.
Click Edit Hold next to the item you want to change. A new window appears.
Make the appropriate changes to the pickup location, expiration date, or suspension dates.
Click Submit Hold to activate the changes.
- DVDs (limit of 5 per household) 1 Week
- Magazines (limit of 10 per card) 2 Weeks
- All Books (limit of 10 per card) 2 Weeks
- Audio Books (limit of 10 per card) 2 Weeks
- Laptops 3 days
- Materials borrowed from other libraries could have different checkout periods.
Lost & Damaged Materials
- When an item is returned damaged, reported lost, or not returned, the customer will be billed the purchase cost of the item. Customers are responsible for the repair or replacement cost of a damaged item, except where such damage is determined to be the result of normal wear and tear. The lending library determines replacement costs for Interlibrary Loan materials.
If a lost item is paid for, then found and returned within 90 days of the payment date, the library will issue a refund.
Fines & Renewals Items
Overdue Notifications: As a courtesy, the library will notify customers when an item is overdue; overdue notification options include text, email, or phone call. The first and second notices will remind customers to return or renew the overdue materials. The third notice, sent by mail, will be a bill for the cost of replacing the materials.
One time renewal period (the renewal period is the same period as the original checkout period) for all of our items is available. Renewals can be done online using RSA Cat, in person at the library, or by telephone, by calling (309) 963-4269.
- Some materials will not be available for renewal. When renewing online, you will see an explanation if something cannot be renewed (ex. On hold for another patron, etc.)
Email and Shoutbomb Notification
Our patrons can now choose to receive courtesy emails about items that will be due within a few days, overdue items, holds that are available, or fines, by giving us your Email address or mobile text notices, by signing up for Shoutbomb.
- Online: go to “My Account” through the RSAcat online library catalog.
- To renew items online, you will need your 10-digit library card number (Ex. D313000000) and PIN.
- On your mobile device, through mobile text notices, by signing up for Shoutbomb. A staff person can explain.
- In person at the library.
- By phone: (309) 963-4269.
Some materials will not be available for renewal. When renewing online, you will see an explanation if something cannot be renewed (ex. On hold for another patron, renewal limit reached, etc.).
You will not be able to renew items if your library account is delinquent or expired.
You can check your due dates online at any time at the RSAcat online library catalog and click on “My Account”.
Contact the library at (309) 963-4269 if you do not know your PIN or you’re a first time on-line user and need assistance.
By accessing the RSAcat, patrons can look at their own Accounts to see what fines they have. Fines and lost book charges may be paid in the library by cash or check.
Find my Pin
You will need your PIN (password) to access your library account online (to review your account, place hold, and renew items) and to access the Alliance Digital Media Library to download eBooks, and audiobooks).
If you are unsure of your PIN to your library card and library account, please call the library at (309) 963-4269 during business hours with your library card number.
Reserve Meeting Room
The Danvers Township Public Library Meeting Room will accommodate up to 10 people, and is available free of charge. The The Meeting Room Policy is also available at the Desk. For further information, or to reserve the room, please contact the Library Director, at (309) 963-4269.
The Danvers Township Pubic library provides easy access at any of our 5 patron computers. Microsoft Office Suite and the Internet are available on these computers. You need a valid library card in good standing without fines or lost book charges. Printing is 10¢ per black & white page, or 25¢ per colored page. Ask staff for assistance.
Two laptops are available for checkout for 1 week, on a first come - first serve basis.
Wireless Internet Access for use with your Wi-Fi capable devices is available in our building.
Download eBooks / Audio Books
Check out and download audiobooks and e-books to you PC or device through our two virtual libraries “Alliance Digital Media – Overdrive” , Axis 360 for iPhone, Axis 360 for Android & “eRead Illinois“. Your valid library card and Pin are required to use this service which can be used 24/7 through any internet connection.
Free e-books on the web! See our list of websites that have free e-books for everyone, even if you don’t have a library card.
Easily view, print, and collaborate on PDF files with free Adobe Reader software
Adobe Reader software is the global standard for electronic document sharing. It is the only PDF file viewer that can open and interact with all PDF documents. Use Adobe Reader to view, search, digitally sign, verify, print, and collaborate on Adobe PDF files.
Adobe Acrobat is FREE but PLEASE be sure to UNCHECK the OPTIONAL OFFERS in the MIDDLE column!!!!